software

Software We Install Use

🖥 Software, Apps & Utilities We Install & Use

Deployment & Updates

Tool Platform Description Link
Ninite.com PC Great “update-all-at-once” site that lets you install/update multiple programs without dealing with individual installers, prompts, etc. https://ninite.com/
MacApps Mac The best alternative to Ninite for Mac. Choose apps for quiet, fast, and easy automatic installation. https://macapps.link/

Internal & Remote Communication

  • Internal Messaging: We use Google Chat and Signal for internal messaging and communication.
  • Work Phone Number: Google Voice is used for employees to create and use as a work phone number.
    • Employees will never give out their personal phone numbers to customers/clients.
    • The Google Voice mobile app allows for “Do Not Disturb” mode to enable/disable when you are and are not working.

Remote Support Applications

Tool Description Link
TeamViewer The main remote support application we use (subscription). We mainly use TeamViewerQS. https://www.teamviewer.com/en-us/
LogMeIn Our go-to remote support solution for companies that need remote support/access for 10 or more computers. https://www.logmein.com/
RealVNC A free alternative/solution for 1-2 systems. https://www.realvnc.com/en/
AnyDesk Used if/as needed. https://anydesk.com/en
RustDesk Open source remote desktop alternavite with self-hosting capabilites. https://rustdesk.com/

💻 PC Tools & Utilities

Bootable & Imaging Tools

Tool Description Link
Hiren’s All-In-One PE/USB Boot Disk Great bootable utility with TONS of diagnostic software: password recovery, data recovery, disk & boot loader repairs, various diagnostics, and more! http://www.hirensbootcd.org/download/
Medicat Boot USB A USB/SSD based toolkit that helps compile a selection of the latest computer diagnostic and recovery tools into an easy to use toolkit. https://medicatusb.com/
Sergei Strelec Boot USB Bootable USB disk for Windows 11, 10 and 8 PE for maintenance, hard disk and partition work, backup/restore, diagnostics, data recovery, and Windows installation. https://sergeistrelec.name/winpe-10-8-sergei-strelec-english/
GParted A free partition manager that enables you to resize, copy, and move partitions without data loss. Some repair capabilities as well. http://gparted.sourceforge.net/download.php
MemTest86 A free, thorough, stand-alone memory test for x86 architecture computers. http://www.memtest86.com/
Offline NT Password & Registry Editor A utility to reset the password of any user that has a valid local account on your Windows System. http://pogostick.net/~pnh/ntpasswd/
CloneZilla A partition and disk imaging/cloning program similar to True Image® or Norton Ghost®. https://clonezilla.org/
Macrium Reflect Free One of the best no-cost solutions on the market for backup, cloning, or disk imaging software. https://www.macrium.com/reflectfree
Windows OS Media Creation Tool(s) Used to create installation media (USB flash drive or DVD) to install, perform a clean installation, or reinstall Windows. https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

Data Recovery & Disk Management

Tool Description Link
BleachBit Quickly frees disk space, guards privacy by clearing cache, deleting cookies, clearing Internet history, shredding temporary files, deleting logs, and discarding junk. https://www.bleachbit.org/
WinDirStat A disk usage statistics viewer and cleanup tool for various versions of Microsoft Windows. https://windirstat.net/
Piriform Recuva Recovers files deleted from your Windows computer, Recycle Bin, digital camera card, or MP3 player. And it’s free! http://www.piriform.com/recuva
R-STUDIO Data Recovery (Paid) The most comprehensive data recovery solution for recovery files from NTFS, FAT, HFS/HFS+, APFS, XFS, UFS, and Ext2/Ext3/Ext4 FS partitions. https://www.r-studio.com/
HFSExplorer An application that can read Mac-formatted hard disks and disk images (HFS, HFS+, HFSX), including most .dmg disk images. http://www.catacombae.org/hfsx.html
DiskInternals Linux Reader Access files and folders on Ext, UFS, HFS, ReiserFS, or APFS file systems from within Windows. https://www.diskinternals.com/linux-reader/
Ext2explore An explorer-like utility to explore ext2/ext3/ext4 files. Supports LVM2 and EXT4 extents. Can view and copy files and folders. https://sourceforge.net/projects/ext2read/
IsoBuster CD/DVD and BD/HD DVD data recovery software that can interpret, open, and extract various disk image files, including DMG. http://www.isobuster.com/download.php
Revo Uninstaller Free Scans for “leftovers” to find and remove leftover Windows Services, Drivers, File associations, Shell Extensions, and more. http://www.revouninstaller.com/revo_uninstaller_free_download.html
MyDefrag A completely automatic, fast, and low-overhead disk defragmenter and optimizer for Windows. http://www.mydefrag.com/Manual-DownloadAndInstall.html

Productivity & Media

Tool Description Link
CutePDF Writer Installs itself as a “printer subsystem” to enable virtually any Windows application to create professional quality PDF documents for free. http://www.cutepdf.com/products/cutepdf/writer.asp
Sumatra PDF Viewer A slim, free, open-source PDF reader for Windows. Minimalistic design, small, secure, and fast startup. http://blog.kowalczyk.info/software/sumatrapdf/download-free-pdf-viewer.html
VideoLAN VLC Media Player A highly portable multimedia player for various audio and video formats, DVDs, VCDs, and streaming protocols without external codec or program. http://www.videolan.org/vlc/

🔒 Security Software (PC & General)

Tool Description Link
Malwarebytes Antimalware Excellent all-around “Anti-malware” program. https://www.malwarebytes.com/mwb-download
ADW Cleaner Searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers. http://www.bleepingcomputer.com/download/adwcleaner/
Spybot Search & Destroy The Swiss Army Knife of Security. Malware Removal, System Repair, and Optimization. NOTE! Do not install or arm the “Tea-Timer” feature as it can be intrusive and cause conflicts. http://www.safer-networking.org/spybots-own-mirror-1/
JRT (Junk Removal Tool) A security utility that searches for and removes common adware, toolbars, and PUPs bundled with freeware. http://www.bleepingcomputer.com/download/junkware-removal-tool/
RKill Automated malware disabling software. Allows you to set the stage for effective virus scanning and more efficiently find and remove viruses. http://www.bleepingcomputer.com/download/rkill/
Windows Defender Offline Scanner Bootable Virus Removal Utility from Microsoft. http://blogs.technet.com/b/security/archive/2012/09/19/microsoft-s-free-security-tools-windows-defender-offline.aspx
Microsoft Security Essentials FREE Antivirus software from Microsoft. http://windows.microsoft.com/en-us/windows/security-essentials-download
Bitdefender Free FREE Antivirus software from BitDefender. http://www.bitdefender.com/solutions/free.html
Avast! FREE FREE Antivirus software from Avast. https://www.avast.com/index
UnHackMe Allows you to detect and remove a new generation of Trojan programs—invisible Trojans. http://www.greatis.com/unhackme/
Trend Micro’s HijackThis Inspects browser and OS settings to generate a log file. USE EXTREME CAUTION when removing anything, as settings can belong to legitimate software or malware. http://free.antivirus.com/hijackthis/
TDSKiller Utility developed by Kaspersky Labs that allows EFFECTIVE removal of rootkits. http://support.kaspersky.com/5350?el=88446

🍎 Apple & Mac Software & Apps

System Utilities

Tool Description Link
Mac OSX Installation Media Download and install current, or previous versions, of Mac OSX operating systems. https://support.apple.com/en-us/HT211683
Macs Fan Control Application for real-time monitoring of fan speeds and temperatures. Helps solve overheating and fan noise problems. https://crystalidea.com/macs-fan-control
Hot A macOS menu bar application that displays the CPU speed limit due to thermal issues. https://hot.macupdate.com/
Stats Mac OS system monitoring software. https://mac-stats.com/
Onyx A multifunction utility used to verify system file structure; run maintenance/cleaning tasks; configure Finder, Dock, Safari parameters; delete caches; rebuild databases, and more. https://www.titanium-software.fr/en/onyx.html
Mac Cleaner Pro Professional tools for Mac cleanup. Keep your Mac always fast, clean, and organized! https://nektony.com/mac-cleaner-pro?srsltid=AfmBOoowXj9MxGxH07ec4zTA0-sNbVnYl7aEC_q9DBQ29dH4SzttXjaw
GmsartControl Graphical user interface for smartctl to query and control SMART data on hard disk and solid-state drives. https://gsmartcontrol.shaduri.dev/downloads
DriveDX Advanced hard drive health diagnostics, drive health monitoring, and hard drive health testing software. https://binaryfruit.com/drivedx
Disk Inventory X A disk usage utility for Mac OS X that shows the sizes of files and folders using a “treemaps” graphical view. https://www.derlien.com/
coconutBattery Shows live information about your battery health, charge cycles, and current maximum capacity in relation to the original capacity. https://coconut-flavour.com/coconutbattery/

Security (Mac)

Tool Description Link
Malwarebytes AntiMalware (MBAM) Protection specifically designed to catch malware on Mac without hogging system resources. https://www.malwarebytes.com/mac
ClamXAV Provides effective malware protection on a single Mac or an entire network. ClamAV is one of the oldest Unix AntiVirus programs. https://www.clamxav.com/
Clario Modern protection for your Apple Computer and digital identity from viruses, unsecured Wi-Fi, ID theft, or hacking, in real time (100% Detection rate). https://clario.com/

General Programs (Mac)

Tool Description Link
Caffeine A tiny menu bar program. Click it to prevent your Mac from automatically going to sleep, dimming the screen, or starting screen savers. https://www.caffeine-app.net/
VNC Securely access and manage any device, from anywhere! https://www.realvnc.com/en/connect/download/viewer/macos/
Sublime Text Text editing, done right! https://www.sublimetext.com/
The Unarchiver The only app you need to open RAR on Mac. Supports infinitely more archive formats than the native macOS utility. https://theunarchiver.com/
Keka Mac OS file archiver. https://www.keka.io/en/
PDF Expert A uniquely fast, reliable, and easy-to-use PDF software with powerful features in an intuitive interface. https://pdfexpert.com/
BitWarden Secure cloud syncing password manager with regular third-party security audits (GDPR, SOC 2, HIPAA, etc. compliant). https://bitwarden.com/

Software Removal Tools (Mac)

Tool Description Link
AppCleaner A small application that thoroughly uninstalls unwanted apps by finding and safely deleting all associated files. https://freemacsoft.net/appcleaner/
TrashMe Used to remove junk files and large macOS files (app caches, system updates, log reports, Xcode files) to recover gigabytes of space. https://www.jibapps.com/apps/trashme3/

Web Browsers

Tool Description Link
Brave Browser 3x faster than Chrome. Better protection from Google and Big Tech. Built with privacy in mind. https://brave.com/
Vivaldi Offers features and add-ons from various browsers with unrivaled customization options and built-in features for better performance, productivity, and privacy. https://vivaldi.com/
Choosy (Mac Only) Prompts you to select from the browsers on your Mac so you can decide which browser is right for a particular link. https://choosy.app/
OpenIn (Mac Only) A native application that allows you to choose what happens when you click on a web link or an email link, and even open specific programs for certain file types. https://loshadki.app/openin4/