Introduction

Overview

This handbook is the primary reference for Pacific Northwest Computers IT operations, covering network infrastructure, security procedures, workstation deployment, and client services for the SW Washington / Portland metro area.

Scope: This manual covers residential and small business clients served by PNWC in the Vancouver, WA and Portland, OR metro area.

How to Use This Manual

The handbook is organized into sections by topic. Use the sidebar to navigate, or use the search bar (/ to focus) to find specific topics.

Quick Reference

Certifications & Standards

• CompTIA A+ — Hardware and OS support
• 20+ years field experience

Contributing

To suggest updates or corrections, use the Edit on GitHub link at the bottom of any page, or open an issue on the repository.

# Clone the handbook repo
git clone https://github.com/PNW-Computers/IT-Manual.git
cd IT-Manual

# Run locally with Jekyll
bundle exec jekyll serve