business

Online Payment Methods

💳 Payment Processing and Rates

Payment Fees

  • Credit/Debit/Online Payments: Unless paid by cash or check, all credit, debit, and online payments incur a 5% fee for processing.
  • NO 5% Processing Fee if a Bill or Invoice is Paid by Cash or Check!

Onsite Rates & Charges ~ Cheat Sheet

Service Type Rate Minimum Charge Increments
Residential $100 Per Hour 1-hour minimum Charged in 10-minute increments after the first hour.
Business $120 Per Hour 1-hour minimum Charged in 10-minute increments after the first hour.

Travel/Trip Fee (For jobs 15 miles or more from the office)

  • Travel Radius: Free 15-mile travel radius.
  • Mileage Rate: $0.58 per mile (round trip).     * Calculation: Round-trip total miles traveled $\times 0.58 = \text{Mileage charge}$
  • Travel Time Rate: $0.73 per minute (round trip).     * Calculation: Round-trip total travel time in minutes $\times 0.73 = \text{Travel time charge}$
  • Total Trip Fee: Add Mileage charge to Travel time charge.

Taxes & Processing

Location Standard Tax Rate Tax + 5% Processing (Online/Card)
Example Suburban/Rural Tax Rate $7.9\%$ (or $0.079$) $12.9\%$ (or $0.129$)
Example Urban Tax Rate $8.8\%$ (or $0.088$) $13.8\%$ (or $0.138$)

💻 AI Calculation Tool

An internal AI assistant or calculator can be used to estimate onsite totals (trip fees, processing fees, and all).

Example prompt: “Use the AI help desk to calculate today’s trip fee.”

How You Can Use It (Examples):

  • “Calculate trip fee for 50 miles and 40 minutes.”
  • “Labor is 3 hours at $100/hr. Include sales tax and processing fee.”
  • “Here’s the breakdown: 60 miles, 30 minutes travel, 2 labor hours at $125/hr. I need a total with everything included.”

Online and Card Payment Methods

  • 💸 Online Payment Methods: PayPal, Venmo, CashApp, or Zelle.

Payment Processing How-To (Square POS)

Preparation

1.  Remember to include any supplies/materials (Flash Drive, Ext HDD, Ethernet Cable, etc.). 2.  Remember to include the applicable trip/travel fee. 3.  Remember to include the 5% processing fee if a credit card or online payment method is used!

Square POS - Process a Payment

1.  Open the Square App and enter your 4-digit PIN. 2.  Select “Keypad” (at the top of the app). 3.  Enter the total billable amount.

A. Calculating Labor Charge:

  • We charge a 1-hour minimum charge.
  • If the job goes over an hour, we charge in 10-minute increments.     * Example: $1\text{ hour } 20\text{ minutes}$     * 1. Divide total minutes over the initial hour by 60: $20 / 60 = 0.33$     * 2. Add the initial hour to your calculated time: $1 + 0.33 = 1.33$     * 3. Multiply by the hourly rate (e.g., $1.33 \times 100 = $133$).

B. Calculating Final Total:

1.  Subtotal: Add labor charges to any other charges (travel fee, supplies used, etc.). 2.  Tax/Processing Rate:     * Cash/Check: Multiply Subtotal by the applicable sales tax rate only (e.g., $0.088$).     * Card/Online: Multiply Subtotal by