business

Nda

Non-Disclosure Agreement (NDA)

This Non-Disclosure Agreement (“Agreement”) is between the service provider (“Company”) and any/all Field Service Technician (“Recipient”).

1. Purpose

The purpose of this Agreement is to protect the confidentiality of proprietary, sensitive, or personal information disclosed to the Recipient while performing services as a field service technician for the Company. The Recipient may gain access to various types of information from clients, including but not limited to software, hardware configurations, passwords, data, and personal files.

2. Confidential Information

“Confidential Information” includes, but is not limited to:

  • Client Data: Any data stored on a client’s devices, servers, or networks, including files, documents, media, and emails.
  • Client Credentials: Any passwords, usernames, or authentication information provided to the Recipient.
  • Technical Specifications: Information regarding a client’s software, hardware, or network setup.
  • Business Information: Trade secrets, client information, business processes, or any proprietary business data of the Company or its clients.
  • Personal Information: Personal information of clients or employees, including contact details, financial data, or any other private data.

3. Obligations of the Recipient

The Recipient agrees to:

  • Maintain Confidentiality: Protect and keep confidential all information encountered during service calls and refrain from disclosing such information to any third party without prior written consent from the Company.
  • Use for Intended Purpose Only: Use the Confidential Information solely for the purpose of completing the assigned repair, installation, or service and for no other purpose.
  • Exercise Reasonable Care: Take all reasonable steps to protect the confidentiality of information, including following the Company’s security protocols for data protection.
  • No Unauthorized Access: Not access, download, or retain any information from client systems that is not necessary to perform the task at hand.

4. Exclusions from Confidential Information

Confidential Information does not include information that:

  • Is publicly available through no fault of the Recipient.
  • Is lawfully obtained by the Recipient from a third party without violation of this Agreement.
  • Was in the Recipient’s possession or known to the Recipient before receipt from the Company or client.

5. Return of Materials

Upon termination of service or upon request by the Company, the Recipient shall immediately return all materials or documents that contain Confidential Information and permanently delete any such information stored in personal devices, unless otherwise instructed by the Company.

6. Duration of Obligation

The confidentiality obligations shall remain in effect during the term of their employment/contract and for a period of two (2) years after termination of the relationship, regardless of the reason for termination.

7. Exceptions to Disclosure

The Recipient may disclose Confidential Information only if required by law, court order, or governmental authority. In such cases, the Recipient must promptly notify the Company of such disclosure requirements.

8. Breach of Agreement

Any unauthorized disclosure of Confidential Information or breach of this Agreement may result in disciplinary action, including termination of employment/contract and/or legal action for damages.

9. No License

This Agreement does not grant the Recipient any ownership rights, licenses, or interest in the Confidential Information.

10. Governing Law

[cite_start]This Agreement shall be governed by and construed in accordance with the laws of the state(s), counties, and municipalities in which the service provider operates[cite: 10].

Acknowledgment

Employees/Recipients acknowledge that they have read, understood, and agree to abide by the terms and conditions of this Agreement. This NDA ensures that both the company’s and the client’s confidential information are protected.

Signature

COMPANY: _________________

RECIPIENT: _______________