procedures
Find Passwords
๐ Find Passwords/Password Help
Retrieving Account Login Information
Web Browser Passwords
[cite_start]Most modern browsers save passwords for accounts[cite: 1]. [cite_start]Check saved credentials in the browser used on the existing computer[cite: 1]:
- Google Chrome:
- [cite_start]Open Chrome and go to Settings > Autofill > Password Manager[cite: 1].
- [cite_start]View saved passwords (requires the device login password)[cite: 1].
- Microsoft Edge:
- [cite_start]Go to Settings > Profiles > Passwords[cite: 1].
- [cite_start]View saved passwords (requires the device login password)[cite: 1].
- Mozilla Firefox:
- [cite_start]Go to Settings > Privacy & Security > Saved Logins[cite: 1].
- [cite_start]View saved passwords[cite: 1].
- Safari (Mac):
- [cite_start]Open Safari > Preferences > Passwords[cite: 1].
- [cite_start]View saved passwords (requires the Macโs login password)[cite: 1].
Email Account Passwords (If not found in Browser PWs)
- Check Existing Email Configuration:
- [cite_start]Open the email client (Outlook, Thunderbird, etc.)[cite: 1].
- [cite_start]Check account settings for saved passwords and server configurations[cite: 1].
- Use Keychain on macOS:
- [cite_start]Open Keychain Access[cite: 1].
- [cite_start]Search for the email account and check the password field (requires Macโs login credentials)[cite: 1].
- Windows Credential Manager:
- [cite_start]Search for Credential Manager in the Start Menu[cite: 1].
- [cite_start]Check under Web Credentials and Windows Credentials for saved passwords[cite: 1].